Frequently Asked Questions (FAQ) — ROSARIOSA

1. What products does ROSARIOSA sell?

ROSARIOSA specializes in quality bikes designed for commuting, leisure riding, fitness, and outdoor adventures.

2. Do you offer free shipping?

Yes, we offer free shipping on all orders within the United Kingdom.

3. Where do you ship?

Currently, we only ship within the UK.

4. How long does delivery take?

• Handling Time: 1–3 business days
• Transit Time: 2–4 business days

Estimated total delivery time is approximately 3–7 business days.

5. How can I track my order?

Once your order is shipped, you may receive a confirmation email with tracking information if available.

6. What is your return policy?

We accept returns within 14 days of delivery, provided the item is unused and in its original condition. Please review our Return & Refund Policy for full details.

7. How long does it take to receive a refund?

Approved refunds are usually processed within 5–10 business days after the returned item has been inspected.

8. What should I do if I receive a damaged or incorrect item?

Please contact us immediately with your order details and photos of the item, and we will assist you as quickly as possible.

9. What payment methods do you accept?

We accept secure payments through trusted payment providers. Available payment methods will appear at checkout.

10. How can I contact customer support?

You can reach us using the contact details below:

Store Name: ROSARIOSA

Email: rosariosara993@gmail.com

Phone: +44 7380 238899

Address:
26 Winchester Road
Hawkhurst, Cranbrook
England, TN18 4DQ
United Kingdom